Our Guarantee:

We make an unconditional promise: Our products are guaranteed. If any product purchased from us ever disappoints you, for any reason, you may ask for a replacement or refund. Even if you received the item as a gift, Scimeca’s Online Retail Market will replace it with another item or gift certificate of equal value. We know you have a choice, thank you for choosing Scimeca’s Online Retail Market. 

Replacement/Refund Policy:

  • Shipping Related Concerns

For any issues related to incorrect items shipped, please contact Customer Service within 10 business days at 1-816-599-6020 or by email at orders@scimecasonline.com.

  • Quality Related Concerns

If for any reason you are unsatisfied with the items you've received please contact Customer Service within 45 days for a replacement or refund of the full purchase price. If only a portion of the product was unsatisfactory, a partial refund or replacement may be issued. Refunds will be credited back to the original order payment method.